For the LUV of Culture: What Southwest Airlines Can Teach Higher Ed About Change
Case Study, Business, Higher Education, Change, Adaptability Susan Chiaramonte Case Study, Business, Higher Education, Change, Adaptability Susan Chiaramonte

For the LUV of Culture: What Southwest Airlines Can Teach Higher Ed About Change

Both airlines and institutions navigate complex, people-centered systems in a world of rising expectations and tightening margins. Higher education has an opportunity to learn from this trajectory that change is not an existential threat but an opportunity, if done for the right reasons. The goal isn’t to become unrecognizable; it’s to be resilient and responsive while remaining true to the mission.

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Higher Ed in 2025: Thriving Through Strategic Adaptation

Higher Ed in 2025: Thriving Through Strategic Adaptation

The future may be uncertain, but that doesn’t mean your institution has to face it unprepared. By focusing on foundational priorities—accreditation, state licensure, strategic planning, and institutional effectiveness—you’ll be positioned to tackle whatever challenges come your way.

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Cooking Up Change: Higher Ed Lessons from Julia Child

Cooking Up Change: Higher Ed Lessons from Julia Child

The ethos of Julia Child's teaching—embracing innovation, learning from mistakes, and engaging audiences with authenticity—can profoundly drive the trajectory of online higher education. As we face a future brimming with digital potential, it's imperative that educational institutions imbibe these lessons, transforming to meet the needs of a globally connected, ever-changing student demographic.

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Business Lessons From a First-Time Father

Business Lessons From a First-Time Father

Even a version of her future where she eventually plays for the WNBA has to, ultimately, occur in reality. And reality has rules. In higher education, before I start telling everyone I’m opening the greatest University that New York City’s ever seen, I should probably check if the New York state licensure agency is even taking applications…

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A Grape Resiliency
Resilience, Adaptability, Change, Chicago, Higher Education Susan Chiaramonte Resilience, Adaptability, Change, Chicago, Higher Education Susan Chiaramonte

A Grape Resiliency

A big part of students’ success depends on how well they connect with faculty and their peers, but it also hinges on having an environment where there is freedom to make mistakes, form opinions, and engage in debate without judgment. Sometimes breaking with tradition means that we thoughtfully set the table for the students, not the other way around.

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