Pursuing Michelin in Higher Ed
Accreditation, Mission, Teamwork Susan Chiaramonte Accreditation, Mission, Teamwork Susan Chiaramonte

Pursuing Michelin in Higher Ed

Accreditation asks whether an institution has the resources and people to do the work, the expertise to do it well, programs that cohere instead of sprawl, a mission that's genuinely its own rather than borrowed from the school down the road, and evidence that it can do all of that again next year, and the year after that. Ingredient quality, mastery of technique, harmony, a distinctive point of view, consistency over time. Essentially, the same five questions; less butter (probably).

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What Lucky Charms Can Teach You About Higher Ed Policy
Case Study, Mission, Vision, Pop Culture Emily Haworth Case Study, Mission, Vision, Pop Culture Emily Haworth

What Lucky Charms Can Teach You About Higher Ed Policy

If the easy solution is a quiet departure from the thing that made your institution worth attending in the first place, you need to understand reality. And the tricky part is that the easy choice might be easy to rationalize. It’s just a unicorn! They’re magical, and magic is kind of like luck, right? Who will even notice? It's just removing the thesis requirement because it scares off potential students. It's not even that important.

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When Your Favorite Airline Stops Feeling Like Itself: A Lesson in Mission Drift for Higher Ed
Higher Education, Mission, Vision, Strategic Planning Susan Chiaramonte Higher Education, Mission, Vision, Strategic Planning Susan Chiaramonte

When Your Favorite Airline Stops Feeling Like Itself: A Lesson in Mission Drift for Higher Ed

I still fly Southwest occasionally. Old habits. But I'd be lying if I said the experience feels the same. And that's the thing about trust; it's much easier to lose than to rebuild. Once a loyal stakeholder starts wondering whether an institution was really built for them, winning that confidence back costs far more than it would have taken to keep it in the first place.

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